Select a conversation to start.
Tools let the AI take actions — call your APIs, fire webhooks, send emails, or escalate to a human. The AI decides when to use them based on its instructions. Each tool can run automatically or require your approval first.
Define an HTTP request the AI can trigger. Use {{param}} placeholders
in the URL, headers, or body — the AI fills them in when it calls the action.
Save canned answers you send often. They appear behind the ⚡ button in the message composer — click one to drop it straight into the box.
In Meta → WhatsApp → Configuration → Webhook, use these values, then subscribe to the messages field.
Your chats live in a database on the server. A redeploy (uploading new files) replaces the whole server directory and wipes that database — which is how the history was lost before. Download a backup before every redeploy and you'll never lose a chat.
Saves every conversation and message to a JSON file on your computer. Do this regularly, and always right before you redeploy.
Load a backup file to bring your chats back after a redeploy or crash. Restoring only adds what's missing — existing chats and messages are never duplicated.